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Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns. However, if you are not 100% satisfied with the quality of your order, we will make it right through a replacement or credit.
1
Inspect Your Order
Examine your shipment immediately upon arrival and take photos of any damage to the packaging or product.
2
Contact Support
Email our customer service team within 24 hours of delivery with your order number and details of the issue.
3
Quality Review
Our culinary experts will review your claim and the provided photos to determine the best resolution.
4
Resolution
Once approved, we will initiate a priority replacement shipment or issue a store credit to your account.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing